Sub-processor list

 

Smoobu GmbH may engage and use certain third party data processors (“Sub-processors”) to provide certain services to our Users. These Sub-processors may have access to personal data provided directly by our Users or to which we may have access in order to perform the contracted services or to enable requested features related thereto (“Guest data”). This page provides important information regarding the identity, location and role of each Sub Processor.

We currently use the below list of Sub-Processors to provide our Platform and process Guest data.

Users have the ability to implement more and various add-on services from 3rd party Integration vendors, accessible via the Smoobu Marketplace on the Smoobu Platform. Although such Integration providers also process personal data, the type and scope of the transfer of personal data to these providers depends on the link offered in each case. The contractual relationship with Integration vendors exists between them and the Users. As the respective implementation varies in each case as to the extent to which Smoobu, as a Data Processor, processes data on behalf of the User in this constellation, these processors are not listed here as Sub-processors of Smoobu.

In addition, the sales and booking channel providers are not included in this overview of Sub-processors. Smoobu maintains a whole range of different vacation rental providers (e.g. booking portals, agencies, software API connectors, etc.) for the provision of the services, whereby the respective scope of data processing depends on which channels the User integrates with Smoobu. The actual contract for the use of the channel and the data processing on the respective portal of the sales and booking channel exists exclusively between the channel and the user.

As our Platform evolves we may add, remove, or update information about our Sub-processors on this webpage, if we determine their processing activity will improve or enhance our ability to deliver our Platform to you. We will periodically update this page to reflect changes to our Sub-processors. If you have any questions about our subprocessing activity, please contact [email protected].

 

 

Sub-Processor Location Purpose/Services Hosting & safeguards
Hundertserver GmbH Wönnichstr. 68/70

10317 Berlin

Hosting services EU 

DPA

Amazon Web

Services EMEA

SARL

Avenue John F. Kennedy 38

1855 Luxembourg, Luxemburg

Databank-as-a-Service and storage in the cloud EU

DPA + SCC

Cloudflare, Inc. 101 Townsend St., San Francisco, California 94107 Content Delivery  USA

EU-U.S. DPF

Datadog, Inc. 620 8th Ave Fl 45

New York, NY 10018

Cloud monitoring and security services USA

EU-U.S. DPF

ZenDesk, Inc. 989 Market St , San Francisco, CA 94103 CRM tool, Customer Support USA

EU-U.S. DPF

Calendly, Inc.  115 E Main St., Ste A1B

Buford, GA 30518

Scheduling tool USA

EU-U.S. DPF

Snowflake Computing Netherlands B.V. Gustav Mahlerlaan 300, 1082 MA Amsterdam, Netherlands Data warehouse EU

DPA

Slack Technologies,

Ltd.

Central Park (Block G) 3rd and 4th FL, No 1 Central Park, Leopardstown

Dublin 18, Ireland

Communication vendor EU Hosting offered by US vendor
Google workspace Google Ireland Ltd. Google Building Gordon House,

Barrow St, Dublin 4, Irland

Provider of cloud

solution and Google

Workspace

EU Hosting offered by US vendor
TaskUs Croatia, d.o.o Palmoticeva 45, 10000 Zagreb, Croatia User support, safety and monitoring EU
DPA
Zoom Video Communications, Inc 55 Almaden Blvd, Suite 600

San Jose, CA 95113

Video conferencing tool  USA

EU-U.S. DPF

Stripe, Inc. 354 Oyster Point Blvd

South San Francisco, CA 94080

Customer billing and payment processing USA

EU-U.S. DPF

Chargebee, Inc. 909 Rose Avenue, Suite 950, North Bethesda, MD 20852 Customer payment billing and subscription processing USA

EU-U.S. DPF

Cookiebot by Usercentrics Usercentrics A/S

Havnegade 39

1058 Copenhagen

Denmark

Consent Management platform (CMP) cookie banner EU 

DPA

Brevo by Sendinblue SENDINBLUE — 106 boulevard Haussmann, 75008 Paris, France Email provider and CRM tool  EU 

DPA

Vimeo.com, Inc. 330 West 34th Street, 10th Floor

New York, New York 10001, USA

Video storage and reproduction USA

EU-U.S. DPF

Cello by Powerplay GmbH Sumpfmeisenweg 3A, 81249 Munich

Postbox 786799 11516 Berlin

Referral program  EU

DPA

Pipedrive, Inc. 530 Fifth Avenue, 8th floor, Suite 802, New York, NY 10036, United States CRM activity-based selling USA

EU-U.S. DPF

Snowplow Analytics Ltd. 3rd Floor, 48-50 Scrutton St, London EC2A 4HH, United Kingdom Data processing -as-a-Service EU

DPA

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