Sub-processor list
Smoobu GmbH may engage and use certain third party data processors (“Sub-processors”) to provide certain services to our Users. These Sub-processors may have access to personal data provided directly by our Users or to which we may have access in order to perform the contracted services or to enable requested features related thereto (“Guest data”). This page provides important information regarding the identity, location and role of each Sub Processor.
We currently use the below list of Sub-Processors to provide our Platform and process Guest data.
Users have the ability to implement more and various add-on services from 3rd party Integration vendors, accessible via the Smoobu Marketplace on the Smoobu Platform. Although such Integration providers also process personal data, the type and scope of the transfer of personal data to these providers depends on the link offered in each case. The contractual relationship with Integration vendors exists between them and the Users. As the respective implementation varies in each case as to the extent to which Smoobu, as a Data Processor, processes data on behalf of the User in this constellation, these processors are not listed here as Sub-processors of Smoobu.
In addition, the sales and booking channel providers are not included in this overview of Sub-processors. Smoobu maintains a whole range of different vacation rental providers (e.g. booking portals, agencies, software API connectors, etc.) for the provision of the services, whereby the respective scope of data processing depends on which channels the User integrates with Smoobu. The actual contract for the use of the channel and the data processing on the respective portal of the sales and booking channel exists exclusively between the channel and the user.
As our Platform evolves we may add, remove, or update information about our Sub-processors on this webpage, if we determine their processing activity will improve or enhance our ability to deliver our Platform to you. We will periodically update this page to reflect changes to our Sub-processors. If you have any questions about our subprocessing activity, please contact [email protected].
Sub-Processor | Location | Purpose/Services | Hosting & safeguards |
Hundertserver GmbH | Wönnichstr. 68/70
10317 Berlin |
Hosting services | EU
DPA |
Amazon Web
Services EMEA SARL |
Avenue John F. Kennedy 38
1855 Luxembourg, Luxemburg |
Databank-as-a-Service and storage in the cloud | EU
DPA + SCC |
Cloudflare, Inc. | 101 Townsend St., San Francisco, California 94107 | Content Delivery | USA
EU-U.S. DPF |
Datadog, Inc. | 620 8th Ave Fl 45
New York, NY 10018 |
Cloud monitoring and security services | USA
EU-U.S. DPF |
ZenDesk, Inc. | 989 Market St , San Francisco, CA 94103 | CRM tool, Customer Support | USA
EU-U.S. DPF |
Calendly, Inc. | 115 E Main St., Ste A1B
Buford, GA 30518 |
Scheduling tool | USA
EU-U.S. DPF |
Snowflake Computing Netherlands B.V. | Gustav Mahlerlaan 300, 1082 MA Amsterdam, Netherlands | Data warehouse | EU
DPA |
Slack Technologies,
Ltd. |
Central Park (Block G) 3rd and 4th FL, No 1 Central Park, Leopardstown
Dublin 18, Ireland |
Communication vendor | EU Hosting offered by US vendor |
Google workspace | Google Ireland Ltd. Google Building Gordon House,
Barrow St, Dublin 4, Irland |
Provider of cloud
solution and Google Workspace |
EU Hosting offered by US vendor |
TaskUs Croatia, d.o.o | Palmoticeva 45, 10000 Zagreb, Croatia | User support, safety and monitoring | EU DPA |
Zoom Video Communications, Inc | 55 Almaden Blvd, Suite 600
San Jose, CA 95113 |
Video conferencing tool | USA
EU-U.S. DPF |
Stripe, Inc. | 354 Oyster Point Blvd
South San Francisco, CA 94080 |
Customer billing and payment processing | USA
EU-U.S. DPF |
Chargebee, Inc. | 909 Rose Avenue, Suite 950, North Bethesda, MD 20852 | Customer payment billing and subscription processing | USA
EU-U.S. DPF |
Cookiebot by Usercentrics | Usercentrics A/S
Havnegade 39 1058 Copenhagen Denmark |
Consent Management platform (CMP) cookie banner | EU
DPA |
Brevo by Sendinblue | SENDINBLUE — 106 boulevard Haussmann, 75008 Paris, France | Email provider and CRM tool | EU
DPA |
Vimeo.com, Inc. | 330 West 34th Street, 10th Floor
New York, New York 10001, USA |
Video storage and reproduction | USA
EU-U.S. DPF |
Cello by Powerplay GmbH | Sumpfmeisenweg 3A, 81249 Munich
Postbox 786799 11516 Berlin |
Referral program | EU
DPA |
Pipedrive, Inc. | 530 Fifth Avenue, 8th floor, Suite 802, New York, NY 10036, United States | CRM activity-based selling | USA
EU-U.S. DPF |
Snowplow Analytics Ltd. | 3rd Floor, 48-50 Scrutton St, London EC2A 4HH, United Kingdom | Data processing -as-a-Service | EU
DPA |
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