Guest Communication
Improve guest communication
Personalize your messages and schedule delivery
so information
is sent at the right time, every time.
Efficient messaging
Central Inbox
One single inbox
Simplify and streamline your guest communications, no matter where they come from.
Template Library
Don't start from scratch
Get started with professional templates and customize your messages to enhance your guest experience.
Scheduled Messages
Automated and customized
Schedule personalized messages to go out at the right time to keep your guests well-informed.
Check-In Form
Collect guest details
Gather all the information you need from your guests with just a few clicks.
Trusted by the best in the industry
Don’t just take our word for it
Hasan
This is by far the best option for a channel manager. Has all the features you need with no extra charges and actually works.
Rebecca
I have used Smoobu for 4 years now for my 6 listings and use it as a booking engine on my own website. It works wonderfully. I love the ease of use as a user and to set up.
Stefano
Made my life easier, and automatized many processes that were manual before. And it's still cheap!
Find the right plan for you
Smoobu Basic
€0/month
Manage your bookings manually with our free plan.
Smoobu Pro
€29/month
Powerful automation and advanced features to streamline your rentals.
Smoobu Teams
€199/month
Scale up your vacation rental business and operations to the next level.
Tailored for every kind of property
Manage all of your vacation rentals, from single apartments to large portfolios, thanks to centralized bookings and performance tracking.
Improve your hotel's performance through direct bookings and guest communications while preserving the charm that makes it special.
Combine memorable guest experiences with streamlined management thanks to detailed guides and centralized bookings.
Make guest house operations efficient with centralized bookings and access rights, while maintaining the warm experience your guests love.
Keep every aspect of your campsite organized and highlight what makes you unique with personalized messaging and bespoke branding.
Offer guests an authentic farm experience while streamlining operations through centralized bookings and tailored guest communication.
Have questions?
You can communicate with guests yourself without the help of any kind of guest communication solution. This means sending messages to each booking site individually. Using Smoobu means you can send messages to guests on any site from the same place.
With Smoobu, you can automate your guest communications meaning you can create automated messages and send them at the right time according to various timestamps. Therefore, your guests will always get the right information at the right time.
Smoobu Pro includes the guest communication manager. Access all features in one subscription! If you're subscribing to Smoobu Pro, which is the most popular pricing plan for our vacation rental management software (including the guest communication solution), the pricing would start at €23.20 for one property.
Once you have connected your Airbnb and Booking.com listings on Smoobu, you'll be able to receive your Airbnb and Booking.com messages in the centralized Smoobu inbox. Therefore, you won't need to connect to the different booking platforms to verify and answer your emails.