Guest Communication

Improve guest communication

Efficient messaging

Central Inbox

One single inbox

Template Library

Don't start from scratch

Scheduled Messages

Automated and customized

Check-In Form

Collect guest details

Trusted by the best in the industry

Don’t just take our word for it

Hasan

Rebecca

Stefano

Find the right plan for you

€0/month

€199/month

Tailored for every kind of property

Manage all of your vacation rentals, from single apartments to large portfolios, thanks to centralized bookings and performance tracking.

Improve your hotel's performance through direct bookings and guest communications while preserving the charm that makes it special.

Combine memorable guest experiences with streamlined management thanks to detailed guides and centralized bookings.

Make guest house operations efficient with centralized bookings and access rights, while maintaining the warm experience your guests love.

Keep every aspect of your campsite organized and highlight what makes you unique with personalized messaging and bespoke branding.

Offer guests an authentic farm experience while streamlining operations through centralized bookings and tailored guest communication.

Have questions?

  • You can communicate with guests yourself without the help of any kind of guest communication solution. This means sending messages to each booking site individually. Using Smoobu means you can send messages to guests on any site from the same place.

  • With Smoobu, you can automate your guest communications meaning you can create automated messages and send them at the right time according to various timestamps. Therefore, your guests will always get the right information at the right time.

  • Smoobu Pro includes the guest communication manager. Access all features in one subscription! If you're subscribing to Smoobu Pro, which is the most popular pricing plan for our vacation rental management software (including the guest communication solution), the pricing would start at €23.20 for one property.

  • Once you have connected your Airbnb and Booking.com listings on Smoobu, you'll be able to receive your Airbnb and Booking.com messages in the centralized Smoobu inbox. Therefore, you won't need to connect to the different booking platforms to verify and answer your emails.