Design and customize your perfect vacation rental Guest Guide.
Create a Guest Guide, a great way to win over travelers!
14-days free trial. No credit card required.
Thrilled to partner with
Discover the benefits of using
Smoobu’s Guest Guide!
Your digital Guest Guide, your rules! Create your own Guest Guide to share all your local knowledge with your guests!
Boost your guest experience. Anticipate all your guests needs and give them autonomy by sharing all the important information and personal recommendation.
Make more money upselling. Add all your extra-services and highlight your partnerships to enhance your guest stay and increase your revenue!
Bypass booking portals. With your customizable Guest Guide, add your pictures, videos and custom code. No more limitations!
Receive better guest reviews. Having all the information in a handy digital guide will increase your guest satisfaction which will result in better guest reviews.
One Guest Guide for all your bookings. No need to think and update different guest guides accordingly to the platform, Smoobu’s guest guide fit for all!
Smart Hosting
Self-manage
Connect
Synchronise
Simplify
Communicate
Accelerate
Develop
Use Smoobu’s vacation rental software to host even smarter
Personalize your digital Guest Guide. Your Guest Guide, your content, 100% customizable! Create the content you want to share according to the time stamps: before, during or after the stay.
Customizable content blocks. Create your own blocks with custom content to fit your needs and make sure your guests know all about your accommodation. Use our 100 pre-defined icons to support your texts.
Smart upselling. Cross-sell any extra service, such as food, bike rental, mid-stay cleaning and more!
Direct messaging. Allow your guests to write to you directly via the Smoobu Guest Guide and find their messages in your inbox. Streamline your communication processes.
Direct reviews. Collect reviews from your guests directly from the Guest Guide and avoid misunderstandings on public reviews.
Dynamic placeholders. Choose between over 30 placeholders, such as portal name, price, smartlock codes and more, and automatize your content.
Happy hosting with Smoobu
Meet Heike and Jörg, Smoobu hosts. Discover how Smoobu supports them in their daily vacation rental operations.
Enhance your business performance with our integrations. Smoobu teams up with key players in the vacation rental industry. Utilize partners to streamline your business!
FAQ
A guest guide or welcome booklet is a document written and prepared by the vacation rental hosts or managers. The guest guide should contain all the useful information and recommendations for your local area. You’ll be able to include your vacation rental’s house rules, important telephone numbers WIFI codes, your good addresses, and much more.
Enhance your guest experience by giving them all the key information in a single place.
Share all the practical information that your guests may need as your personalized recommendation to make their stay unique. For example, you could share your house rules, equipment list, internet connection details, contacts, emergency contacts and places, nearby amenities, cross-selling options, personal recommendations, activity guide, media, etc.
Easily create your guest guide online. The Guest Guide is 100% customizable which allows you to share only what is relevant for you and your guests. Thanks to our timestamp, you can choose to display information according to the traveler’s journey: before, while, and after the stay. This allows you to only share what is relevant at the right time.
We would recommend an online version so it’s easily accessible for guests, and they can read it anywhere, anytime!
Create an interactive online guest guide for your guests. This enables you to easily share and send the URL of your guide through various communication channels such as email and WhatsApp. Additionally, you can generate a QR code for the URL and display it in your vacation rental, providing guests with convenient access to essential information at any time.
Share the most relevant details for a pleasant stay, and add your personal recommendations to exceed your guests’ expectations and enhance their overall experience. This can lead to better reviews. Additionally, as a host, you’ll save time and reduce the need to answer basic questions during their stay.
Start to host smarter using Smoobu’s vacation rental software!
14 days free trial. No credit card required.